Agenda Summary
SESSION | SPEAKER |
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Medicinal Cannabis in PharmacyMedicinal cannabis is one of Australia's newest and fastest-growing medication categories. With the increasing demand for medicinal cannabis by consumers, and the upcoming 60-Day Dispensing changes, you will learn about community pharmacy’s role in supplying medicinal cannabis products and supporting consumers in this space, and what the opportunity brings for your business. You will learn how to implement a medicinal cannabis service in your pharmacy, which patients can benefit from these therapies and how Greenship and Cannatrek can help you grow your medicinal cannabis business in the future. | Adam Kramer National Business Development Manager – Pharmacy Cannatrek Adam is a senior-level business development executive with a keen entrepreneurial instinct and over 20 years’ experience building and selling a service brand in the healthcare sector, as well as developing and maintaining relationships with physicians, hospital boards, directors, and key industry players. Adam spent more than 16 years, including 10 years in the president position, creating strong team dynamics and unparalleled success in building and maintaining the busiest medical imaging facility in North America. Here, Adam further developed his expertise in the health industry, holding positions such as the Vice President of Business Development in Slingshot Health, Global Strategic Advisor of Genetic Technologies and contributing as a writer for Global Business Playbook. Adam is now the National Business Development Manager for Cannatrek, a fully licenced and proudly Australian vertically integrated medicinal cannabis enterprise, operating along the entire supply chain from Seed to Patient. |
Employment Law and Support through Ai GroupIn this session, we will be exploring some key employment issues Ai Group is seeing in businesses generally and specifically across the Sigma pharmacy brands. We will also be reviewing the support Sigma brands have access to through Ai Group for advice, insights and to stay compliant. | Ian Dixon Ian Dixon is a Legal Practitioner Director at Ai Group’s Workplace Lawyers. He has had a high-profile career in workplace relations after starting out as a lawyer during Australia’s high-strike activity in the 1970s. He has broad experience in corporate governance, commercial litigation, and workplace relations, providing strategic advice to companies and employers on major change management, including mergers and acquisitions, restructuring, downsizing, outsourcing, and more. Ian is also an experienced advocate, appearing in employment and workplace tribunals, and he is regularly nominated and selected in Best Lawyers Australia in the areas of alternative dispute resolution and employee benefits law. Renowned for his practicality and capacity to finesse even the most difficult of discussions, members rely on Ian for his business savvy and steadying approach. Andrew Campbell BDes (Industrial) MBA Andrew is a Senior Membership Executive at Ai Group, looking after members across a range of sectors since 2020. He previously managed an SME for many years, living the joys and challenges of running a business. These days he loves helping people in a wide range of businesses through their complexities and aspirations. |
Anaphylaxis Update: The Role of the Pharmacist in the Treatment of Anaphylaxis & the Updated ASCIA Action PlanProudly sponsored by Arrotex By the end of this session, you will be able to: • Have an understanding of current anaphylaxis statistics; • Confidently recognise and treat anaphylaxis; • Describe what Anapen is, including different dose options; • Be able to effectively demonstrate the use of Anapen & • Be familiar with the new general ASCIA Action Plan and how and when it will be utilised. | Sigrid Pitkin BN PostGradDipAdvNP MAdvNP Rural Allergy Group Lecturer, Monash University, School of Nursing and Midwifery Sigrid is an endorsed Nurse Practitioner with almost ten years of working with patients will allergic diseases. Sigrid owns and runs Rural Allergy Group which practices out of Ballarat and Warrnambool. Sigrid also works part time as a Senior Lecturer at Monash University in the School of Nursing and Midwifery. |
Introducing the Dispense Change Resource HubThe Resource Hub is your go-to source of essential business tools that will help prepare you for the impact of the 60 Day Dispense Change and take your operations to the next level. From expert leadership advice to customer engagement tips, analytical reporting to dispensary operations modelling, team training modules and guidance for achieving retail excellence, we've got you covered. Trust us to equip you with the resources you need to succeed. | David Preston BPharm Community pharmacist, David Preston, has been with Sigma Healthcare for seven years, now leading the Franchise Brands Team and previously, the Retail Pharmacy Services team. David’s team focuses on helping our pharmacies run better businesses through relevant retail and dispensary solutions that drive consumer foot traffic in-store and online. David is passionate about evolving Sigma’s franchise business by improving capability to deliver meaningful and measurable value for Sigma, our franchise partners, suppliers, and consumers through compelling brand value propositions. At a corporate level, David enjoys leading a dynamic team of industry experts that shape our go-to-market strategies in a rapidly changing retail environment, while keeping focus on pharmacy as a community health destination of choice. David has been involved in the industry for 30 years, including being a pharmacy owner for 25 years. David operates one of Amcal’s largest pharmacies in East Gippsland, Victoria. |
The Dispense Change: Aged Care and Community Service Provision including Dose Administration Aids – What are the opportunities and threats?Our high-volume prescription patients are often our most loyal but with the 60-Day Dispense Change, we need to review the profitability of servicing these customers. In this session, we will discuss financial modelling and explore aspects of your service provision to adapt, to ensure it remains viable. We will provide you with a template to help market your services to community package consumers and we will ensure during this session that you are equipped to move forward without delay. | Renee Watson Head of MPS Renee Watson, having worked in the Aged Care sector for over 25 years, is passionate about improving quality of life for the elderly and vulnerable. Renee has worked in Disability Services, Community and Aged Care as a Registered Nurse, Project Manager, COO and more recently as the Head of MPS. Drawing on her extensive knowledge and experience and passion for the industry, Renee has taken MPS Connect from more than just a packing house to a business focused on a more consumer centric approach. Renee is committed to ensuring safe medication management for all consumers in both community and aged care settings, enabling better health decisions by providers and health outcomes for patients. |
Your pharmacy app – driving loyalty, efficiencies and revenueWith the rise of telehealth and electronic prescriptions and the potentially reduced frequency of pharmacy visits, now more than ever it’s time to lock in patient loyalty. Peter will take you through what good looks like and three key actions to implement in your pharmacy to help drive the benefits of your pharmacy app. | Peter Simaris Peter Simaris is the National Key Account Manager at MedAdvisor. He has worked in the pharmacy software industry for over 13 years helping pharmacies achieve their business objectives through systems and software. At MedAdvisor, Peter works closely with pharmacy groups across Australia to help drive business success. Peter has always maintained a passion for improving pharmacy goals & patient health outcomes. |
Successful Business Performance – The Key DriversThe Pharmacy team at RSM has worked with hundreds of pharmacy owners to ensure their businesses are performing well and achieving industry-standard benchmarks. In this session, Peter will guide you through the key areas of community pharmacy business performance to focus on, especially now with the impending 60 Day Dispense Change and its financial impact on pharmacy. | Peter Saccasan National Leader RSM Australia Peter is a Director in the Business Advisory division of RSM in Sydney, and holds the position of National Leader, Health Services. In this role, Peter co-ordinates the strategy and resources of RSM’s service lines and the services it provides to the Health Sector. Peter has advised pharmacy owners for over 25 years, holding the position of National Director, Pharmacy at RSM for 11 years and has worked with the Pharmacy Guild of Australia in many areas. Through his extensive business advisory experience and knowledge of the pharmacy industry, Peter is able to provide sound advice and the benefit of experience in the areas of pharmacy strategy, acquisition, management and growth. |
The Dispense Change: The Importance of an Efficient Dispensary WorkflowThe foundation of any great pharmacy business is intrinsically linked to dispensary workflow. With the majority of pharmacy customers entering our pharmacy to receive a prescription, optimal dispensary workflow is the basis for sustained business success. It can’t be avoided or mismanaged as efficiency, serviceability and accuracy will be the loser – every time. In this session you will reflect on your current state of play and build out an action plan to transition to your desired state. | Danelle Lynn BPharm Dispensary Operations Manager Sigma Healthcare Danelle is a community pharmacist who is passionate about providing excellent patient care and recognises the professional satisfaction and business success that comes with it. Over her seven years with Sigma Healthcare, she has supported hundreds of Sigma branded pharmacies to successfully execute health services and programs and kept you up-to-date with significant industry and practice changes. Danelle champions efficient dispensary workflow as a key enabler of quality patient engagement and consistent health services execution. |
The Dispense Change: Maximising patient loyalty and compliance; building a diversified dispensary; and health services revenue opportunitiesKos will emphasise the importance of focusing on dispensary ‘frequent flyers’ plus Scope of Practice opportunities and remunerated professional pharmacy programs, all of which goes towards combatting the impact of 60-day dispensing. | Kos Sclavos AM Kos Sclavos AM was National President of The Pharmacy Guild of Australia from 2005 to 2013. He was the driving force behind many industry initiatives including Pharmacy of the Year, the Quality Care Pharmacy Program, Project Stop, Electronic Prescription Exchange, GuildCare, and led negotiations for the Fifth Community Pharmacy Agreement. He is currently the Systems Architect for PharmaPrograms, a pharmacist-led, IT-facilitated patient support program and a Senior Health Strategist with Sinapse. Kos has been awarded an Honorary Doctor of Griffith University, a Fellow of the Pharmaceutical Society of Australia an Honorary Life Membership of The Pharmacy Guild of Australia. In 2017, Kos was made a Member in the General Division of the Order of Australia (AM) for ‘significant service to the pharmacy profession through a range of retail, advisory and executive roles, to education, and to community pharmacy’. |
Mental Wellbeing – An Integrative ApproachThe session will explore the Mental Wellbeing Spiral and how the dynamic natural of mental wellbeing and sleep disturbance impacts performance. We will cover where evidence-based herbs and nutritional components can help people live more comfortably and successfully within the middle space of the spiral, which is where most people live. We will be working through a clinical framework which will help you to identify the needs of your customer. This will support you to select suitable complementary medicine products and provide dietary and lifestyle advice to help your customers achieve their health goals and improve their wellbeing. | Tracey Goldsmith BHSc AdvDipNat Pharmacy Education Manager ANZ Tracey is a naturopath with 23 years’ experience in the natural medicine industry. She has worked in clinical practice, in pharmacy and as an educator. Tracey has a passion for healthcare education at all levels and focuses on designing, developing, and delivering high-quality education programs that are the right program and experience for each learner. Having seven years of experience as a naturopath in the pharmacy setting, Tracey understands the pharmacy environment and what is needed to support your customers with natural medicines. Tracey is currently the Pharmacy Education Manager for the Blackmores Group, planning the online and face to face educational programs for Blackmores and BioCeuticals in Pharmacy. |
Future Shock or Future Success? How to Navigate the Uncertain and Exciting Future of Community PharmacyAre you ready to explore the future of community pharmacy? Do you want to discover the many possible futures for you as a community pharmacist? Do you want to learn from a globally renowned business foresight strategist and sought after media commentator who has been predicting the future of pharmacy for nearly two decades? Morris has a passion for the pharmacy, health, allied health, and wellness industries and has been hypothesising about what the future may hold for them for over 30 years. He has accurately predicted, long in advance of others, many of the trends and changes that have shaped the pharmacy and business landscapes, such as online prescriptions, hyper-personalised medicines, robotic dispensing, telemedicine, 3D printed medications, the rise in importance of human wisdom, and more. He has also worked with some of the world’s biggest global brands and organisations to help them innovate and adapt to their changing environment. Morris will share his insights and foresights based on his industry-specific pharmacy research and analysis. He will challenge you to think differently and inspire you to take action! | Morris Misel Morris Misel unleashes possibilities for businesses by breaking with convention. For over 30 years he’s influenced the thinking of some of the world’s biggest organisations and brands, including the Pharmacy Guild of Australia and many other community pharmacist, pharmaceutical, health and allied health organisations, to see what tomorrow might look like – long before they experience it. Morris has also shared his practical foresights across the global stage and international media outlets, and is recognised for his energy, depth-of-knowledge, and foresight. A hell-raiser to the core. Morris is known to hurl metaphorical hand-grenades into rooms to push companies to unshackle from legacy systems and stuck-in-the past thinking. He’s become a trusted authority worldwide through his devotion to industry-specific research. Morris is passionate about reaching deep inside a business and examining what lies at its core and through this lens, he’s able to make the impossible, seem possible. Among futurists he has a reputation for being the ‘real deal,’ which has earnt him a position in the Einstein 100 Genius (G100) community and a Griffith University Fellowship. |
Electronic prescriptions: Today and tomorrowTo date, over 128 million electronic prescriptions have been issued in Australia and the volumes continue to increase. Implementation of electronic prescribing, however, has disrupted community pharmacies’ workflow. Despite the pressure and challenges, community pharmacists and pharmacy teams continue to drive the adoption of electronic prescriptions because they can see the long-term benefits of electronic prescriptions to Australians. This session will reflect on the impact of electronic prescriptions on pharmacies, discuss its integration into pharmacies’ workflow, will look forward to future functionalities, including the next release of the Active Script List, and reaffirm electronic prescribing benefits for consumers and healthcare providers. | Vicki Ibrahim BPharm MHM CHIA Director, Medicines Safety Program – Program and Project Delivery Branch – Policy, Programs and Engagement Division. Vicki is a pharmacist by background with 20+ years of experience in community and hospital settings, and Healthcare IT program management and delivery. Her experience includes: a 10-year pharmacy services directorship across four hospital pharmacies operated by a large, non-for-profit organisation, Closed Loop Electronic Medication Management model, pharmacy automation and unit dose packaging, medication safety programs at a national and healthcare organisation levels, and digital health strategy development. In recent years Vicki led successful implementation of the Patient Online Portal application at Queensland Health and is presently working as the Director of Medicines Safety Program at the Agency. Vicki holds Master of Health Management and CHIA certification. |
Mental Health and PharmacistsAs the most accessible health care professionals, pharmacists will interact with individuals who are experiencing a mental health condition for the first time, or a recurrence of a previous mental health condition, prior to seeking assessment and treatment. Pharmacists also interact with people who are utilising medicines for mental ill health on a regular basis, providing an opportunity to discuss outcomes and expectations of care. This session seeks to empower pharmacists in their confidence in discussing mental ill health with patients, including the prevalence of mental health conditions, understanding the options for referral and support, the impact of stigma, and the impact that pharmacists can have when a person is experiencing a mental health crisis. We will discuss depression, psychosis, suicidal ideation, medicines adherence, and referral pathways. Cultural Awareness in PharmacyCulturally safe care should be a standard experience for Aboriginal and Torres Strait Islander patients when accessing health care. PSA has developed guidelines for pharmacists supporting Aboriginal and Torres Strait Islander peoples with medicines management to guide you on your journey to provide culturally safer care. In this session we will discuss some of the recommendations from the guidelines, giving real-life examples of small changes you can make and ways to connect meaningfully with community to make a big difference in improving the care of your Aboriginal and Torres Strait Islander patients. | Jarrod McMaugh BPharm MPS Jarrod McMaugh is the State Manager for the Victorian Branch of the Pharmaceutical Society of Australia, and the lead for Digital Health. He has been a pharmacist for 20 years, working in community pharmacies in rural areas for most of his career. Jarrod has an interest in professional practice, innovative service design, and furthering the role and utilisation of pharmacists in all areas of health care delivery. |
Workplace-based Assessment Tools: An Interactive SessionSynopsis This interactive session is for interns, early career pharmacists (ECPs), supervising pharmacists, and preceptors. Through role play and group discussion you will learn about workplace-based assessment methodologies and how these structured activities support intern and ECP learning and readiness to practice independently. Participants will have hands on experience in the use of the workplace based assessment tools developed by the Australian Pharmacy Council. You will join a dynamic network of pharmacists committed to fostering essential clinical skills and professional qualities in everyday workplace practice. Learning objectives By the end of the session you will be able to: • Explain the purpose of workplace-based assessment and state examples of workplace-based assessment tools. • Describe how the entrustment concept underpinning entrustable professional activities (EPAs) supports pharmacy intern and ECP development. • Identify pharmacy encounters that can be used as the basis for case-based discussions • Describe resources that are available to support interns, ECPs and their supervisors in their understanding of how to use workplace-based assessment tools. Session Outline • Short Presentation: Overview and introduction to workplace-based assessment • Role Play: Case Based Discussion and Assessment Forms • Video: Assessment of Entrustable Professional Activity • Discussion: Making entrustment decisions • Conclusion Take aways • You will have confidence to carry out case based discussions and assessment of Entrustable Professional Activites in your pharmacy workplace. • You will understand the value of the application of these tools for interns and early career pharmacists. Competency standards (2016) addressed: 1.1,4.3,5.1 | Josephine Maundu, BPharm (Hons), MPH, PharmD Josephine is currently Director of Policy and Projects at the Australian Pharmacy Council (APC). She is a registered pharmacist and has worked in many roles and practice settings in Australian and overseas. Prior to joining the APC, Josephine was involved in implementation of reforms following the Medicines and Medical Devices Regulation Review (MMDR) at the Therapeutic Goods Administration in Canberra. Glenys Wilkinson Glenys Wilkinson is currently the Deputy Chief Executive Officer for the Australian Pharmacy Council (APC) where she manages the projects, accreditation, examinations and skills assessment teams. Glenys holds undergraduate and Masters level qualifications in social work, organisational development and executive coaching and has held executive management positions in the not for profit and community sectors. Prior to her current position Glenys was Chief Executive Officer of the Australia Association of Social Workers. |
Full Scope: An Interactive SessionTogether we’ll discuss: • How Scope of Practice works around the world • What is currently happening here in Australia • How we can prepare for the changes to come | Sara Kemp BSc(Pharm) Senior Project Leader, The North Queensland Community Pharmacy Scope of Practice Pilot, The Pharmacy Guild of Australia, Queensland Branch Sara Kemp is a former Canadian prescribing pharmacist with over 20 years of experience in community pharmacy, the majority of which were in pharmacy operations, professional services and business development. Sara has also worked in the areas of medical information and marketing and has practiced across a wide range of pharmacy settings including independent, franchise and big box pharmacies. During her time as President of the New Brunswick College of Pharmacists, Sara supported the updating of the Pharmacy Act to incorporate key practice changes, including pharmacist prescribing and injection services as well as technician licensing. Sara believes the evolution of pharmacy practice to a much more patient-centric care model is long overdue in Australia and is excited to be able to continue advocating for the right patient care at the right time and right place. |
The Culture PlanPeople are at the heart of healthcare. Vanessa, a pharmacy coach, and team development expert will share a simple, evidence-based framework for building team culture and workplace wellbeing using best-practice principles. Vanessa will help you find time to lead and engage your team in practical and relevant ways so you can more easily overcome barriers, navigate change, and achieve meaningful results for your pharmacy. | Vanessa Lontos BPharm (Hons) Vanessa Lontos is an inspiring pharmacy leader, speaker and coach. Vanessa empowers pharmacists to lead happy and engaged teams that deliver holistic health solutions and expanded pharmacy care. Vanessa has worked with pharmacy teams across Australia, delivering coaching and development in areas of patient engagement, solution selling, building a culture of learning, leadership, innovation and change management. Prior to launching her consulting business, Vanessa led the Learning and Development team at Sigma Healthcare. In 2010 Vanessa was a finalist for the City of Port Phillip Citizen of the Year award and won the 2019 ARCHI Award at Sigma Healthcare. Vanessa is also currently a Learning Partner at THINKA, a previous pharmacy owner of Clarendon Pharmacy, and lives with her daughter, Olivia, in Melbourne. |
Speakers
Day One SPEAKERS – Saturday 3 June 2023 |
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ORGANISATION BIO – EXHIBITION HALL | SESSION SUMMARY | SPEAKER BIO |
Welcome | MC | |
Keynote Address – 30min | Kos Sclavos | |
Industry Update | ||
The Culture Plan | Vanessa Lontos BPharm (Hons) |
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People are at the heart of healthcare. Vanessa, a pharmacy coach, and team development expert will share a simple, evidence-based framework for building team culture and workplace wellbeing using best-practice principles.ÊVanessa will help you find time to lead and engage your team in practical and relevant ways so you can more easily overcome barriers, navigate change, and achieve meaningful results for your pharmacy. | Vanessa Lontos is an inspiring pharmacy leader, speaker and coach. Vanessa empowers pharmacists to lead happy and engaged teams that deliver holistic health solutions and expanded pharmacy care. Vanessa has worked with pharmacy teams across Australia, delivering coaching and development in areas of patient engagement, solution selling, building a culture of learning, leadership, innovation and change management.ÊPrior to launching her consulting business, Vanessa led the Learning and Development team at Sigma Healthcare. In 2010 Vanessa was a finalist for the City of Port Phillip Citizen of the Year award and won the 2019 ARCHI Award at Sigma Healthcare.Vanessa is also currently a Learning Partner at THINKA, a previous pharmacy owner of Clarendon Pharmacy, and lives with her daughter, Olivia, in Melbourne. | |
PSA | Supporting Mental Health | Jarrod McMaugh BPharm MPS |
The Pharmaceutical Society of Australia is the only national peak body that represents all of Australia's 35,000 pharmacists across all practice areas. We want every Australian to have access to the best healthcare, which must include optimising access to pharmacists expertise and medicines. As the most accessible healthcare professionals, we want pharmacists to be at the forefront of healthcare to enhance the lives of Australians through safe, quality, and effective use of medicines. PSA is the leading education provider for pharmacists at all stages of their careers. From early career pharmacists to seasoned professionals wanting to brush up on the latest practice developments, PSA is here to support our profession to provide the best care to patients. | The disease burden of mental health conditions on the Australian health care system is vast, with many Australians suffering in silence. Pharmacists have the ability to reach out to sufferers and take steps to ensure they receive the best care. Learn how to engage your community about mental health and open the lines of communication about these debilitating conditions. | Jarrod McMaugh is the State Manager for the Victorian Branch of the Pharmaceutical Society of Australia, and the lead for Digital Health. He has been a pharmacist for 20 years, working in community pharmacies in rural areas for most of his career. Jarrod has an interest in professional practice, innovative service design, and furthering the role and utilisation of pharmacists in all areas of health care delivery. |
Australian Pharmacy Council | Workplace based assessment tools: an interactive session | Josephine Maundu, BPharm (Hons), MPH, PharmD |
The Australian Pharmacy Council (APC) is the national accreditation authority for pharmacy education and training.ÊThey keep the public safe by setting and maintaining high standards of pharmacy education, ensuring that pharmacists are competent and can deliver effective health care. | Synopsis | Josephine is currently Director of Policy and Projects at the Australian Pharmacy Council (APC). She is a registered pharmacist and has worked in many roles and practice settings in Australian and overseas. Prior to joining the APC, Josephine was involved in implementation of reforms following the Medicines and Medical Devices Regulation Review (MMDR) at the Therapeutic Goods Administration in Canberra. |
This interactive session is for interns, early career pharmacists (ECPs), supervising pharmacists, and preceptors. | ||
They do this through: | Through role play and group discussion you will learn about workplace-based assessment methodologies and how these structured activities support intern and ECP learning and readiness to practice independently. Participants will have hands on experience in the use of the workplace based assessment tools developed by the Australian Pharmacy Council. | |
Skills assessment | You will join a dynamic network of pharmacists committed to fostering essential clinical skills and professional qualities in everyday workplace practice. | |
The APC assesses the competency of Australian pharmacy interns and the skills of pharmacists who qualified outside Australia. Their focus on evidence-based assessment means all pharmacists in Australia meet the same high standards. | Glenys Wilkinson |
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Accreditation of pharmacy programs and providers | Learning objectives | Glenys Wilkinson is currently the Deputy Chief Executive Officer for the Australian Pharmacy Council (APC) where she manages the projects, accreditation, examinations and skills assessment teams. Glenys holds undergraduate and Masters level qualifications in social work, organisational development and executive coaching and has held executive management positions in the not for profit and community sectors. Prior to her current position Glenys was Chief Executive Officer of the Australia Association of Social Workers. |
The ACP accredits pharmacy programs and continuing professional development (CPD)Êaccrediting organisations in Australia. They develop and maintain the standards for these processes. This means that Australian pharmacists can expect a consistent, evidence-based standard of learning.ÊIt also means the community can trust pharmacists. | By the end of the session you will be able to: • Explain the purpose of workplace based assessment and state examples of workplace based assessment tools. • Describe how the entrustment concept underpinning entrustable professional activities (EPAs) supports pharmacy intern and ECP development. • Identify pharmacy encounters that can be used as the basis for case based discussions • Describe resources that are available to support interns, ECPs and their supervisors in their understanding of how to use workplace based assessment tools. | |
Session Outline | ||
Short Presentation: Overview and introduction to workplace based assessment | ||
Role Play: Case Based Discussion and Assessment Forms | ||
Video: Assessment of Entrustable Professional Activity | ||
Discussion: Making entrustment decisions | ||
Conclusion | ||
Take aways | ||
• You will have confidence to carry out case based discussions and assessment of Entrustable Professional Activites in your pharmacy workplace. • You will understand the value of the application of these tools for interns and early career pharmacists. | ||
Competency standards (2016) addressed: 1.1,4.3,5.1 | ||
TBC | Morris Miselowski | |
Arrotex | Arrotex Business | TBC |
Arrotex Clinical | TBC | |
Dispensary Worx | Danelle Lynn BPharm |
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PharmaPrograms | Dispensary Operations – 30min | Kos Sclavos |
Prescription retention/loyalty | ||
Pharmacy Team: Top-performing | ||
MedAdvisor |
Day TWO SPEAKERS– Sunday 4 June 2023 |
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ORGANISATION BIO Ð EXHIBITION HALL | SESSION SUMMARY | SPEAKER BIO |
The North Queensland Community Pharmacy Scope of Practice Pilot | Full Scope | Sara Kemp BSc(Pharm) Senior Project Leader |
The North Queensland Community Pharmacy Scope of Practice Pilot, a first in Australia, authorises participating pharmacists to provide a broader scope of care services for their patients. During the Pilot, pharmacists will be able to offer the following: | ||
Wider range of vaccinations | The North Queensland Community Pharmacy Scope of Practice Pilot | |
Medication administration | The Pharmacy Guild of Australia, Queensland Branch | |
Therapeutic adaptation, substitution, and continued dispensing | Sara Kemp is a former Canadian prescribing pharmacist with over 20 years of experience in community pharmacy, the majority of which were in pharmacy operations, professional services and business development. Sara has also worked in the areas of medical information and marketing and has practiced across a wide range of pharmacy settings including independent, franchise and big box pharmacies. During her time as President of the New Brunswick College of Pharmacists, Sara supported the updating of the Pharmacy Act to incorporate key practice changes, including pharmacist prescribing and injection services as well as technician licensing. Sara believes the evolution of pharmacy practice to a much more patient-centric care model is long overdue in Australia and is excited to be able to continue advocating for the right patient care at the right time and right place. | |
Autonomous prescribing for 17 acute common conditions and wellbeing | ||
Structured prescribing as part of 5 chronic diseases management programs | ||
BioCeuticals | Mental Health Supplements | |
Blackmores | ||
PSA The Pharmaceutical Society of Australia is the only national peak body that represents all of Australia’s 35,000 pharmacists across all practice areas. We want every Australian to have access to the best healthcare, which must include optimising access to pharmacists’ expertise and medicines. As the most accessible healthcare professionals, we want pharmacists to be at the forefront of healthcare to enhance the lives of Australians through safe, quality, and effective use of medicines. PSA is the leading education provider for pharmacists at all stages of their careers. From early career pharmacists to seasoned professionals wanting to brush up on the latest practice developments, PSA is here to support our profession to provide the best care to patients. | Culturally Safe Care Culturally safe care should be a standard experience for Aboriginal and Torres Strait Islander patients when accessing health care. PSA has developed guidelines for pharmacists supporting Aboriginal and Torres Strait Islander peoples with medicines management to guide you on your journey to provide culturally safer care. In this session we will discuss some of the recommendations from the guidelines, giving real-life examples of small changes you can make and ways to connect meaningfully with community to make a big difference in improving the care of your Aboriginal and Torres Strait Islander patients. | Jarrod McMaugh BPharm MPS |
Jarrod McMaugh is the State Manager for the Victorian Branch of the Pharmaceutical Society of Australia, and the lead for Digital Health. He has been a pharmacist for 20 years, working in community pharmacies in rural areas for most of his career. Jarrod has an interest in professional practice, innovative service design, and furthering the role and utilisation of pharmacists in all areas of health care delivery. |
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AI Group | Ian Dixon | |
Andrew Campbell | ||
RSM | Performance/KPIs/Reporting, using Nostra to understand opportunity | Craig Dhondee |
Kian, RSM TBC | ||
Dispensary Automation – BD | BD TBC | |
Medicinal Cannabis | Cannatrek TBC | |
ADHA When it comes to improving the health of all Australians, the role of digital innovation and connection is a vital part of a modern, accessible healthcare system. Under the backdrop of COVID-19, digital health has seenÊexponential growth in relevance and importance,Êmaking itÊmore pertinent than ever for all Australians and healthcare providers. The Australian Digital Health Agency (ADHA) is a corporate Commonwealth entity established by the Public Governance, Performance and Accountability (Establishing the Australian Digital Health Agency) Rule 2016. They strive to deliver a healthier future for all Australians through connected healthcare. They aim to achieve this by creating a collaborative environment to accelerate adoption and use of innovative digital services and technologies. | Dispensary Operations – 45min ASL/eScripts, eNRMC, RTPM | Vicki Ibrahim BPharm MHM CHIA |
Director, Medicines Safety Program – Program and Project Delivery Branch – Policy, Programs and Engagement DivisionÊ |